At ezspin3, your privacy is taken seriously. This policy explains exactly what data we collect, why we collect it, how we use it, and the rights you have over your personal information.
This summary highlights our core data protection commitments. The full details of each commitment are set out in the sections below — please read the complete policy before using ezspin3.
ezspin3 does not sell, rent, or trade your personal information to any third party for commercial purposes. Your data belongs to you — it is used only to operate and improve our platform and to meet our regulatory obligations.
All data transmitted between your device and the ezspin3 platform — including personal details, banking information from Maybank, CIMB, DuitNow, and eWallet providers — is protected by industry-standard 256-bit SSL encryption at all times.
You have clear rights to access, correct, restrict, and request deletion of your personal data. ezspin3 will respond to all verified data requests within the timeframes set out in this policy and applicable law.
We collect only the personal data we genuinely need to operate our platform, verify your identity, process transactions, and meet our legal obligations. We do not collect data speculatively or beyond what is proportionate to our stated purposes.
We retain personal data only for as long as necessary for the purposes it was collected — or as required by applicable law. Retention schedules are documented and reviewed regularly. Data that is no longer needed is securely deleted or anonymised.
ezspin3's data practices are aligned with applicable data protection frameworks and international gaming compliance requirements, including KYC and Anti-Money Laundering obligations relevant to our operating licence and the markets we serve.
This Privacy Policy ("Policy") describes how ezspin3 ("we", "us", "our", "the Operator") collects, uses, stores, and discloses personal data in connection with the operation of the ezspin3 online casino and sports betting platform, accessible at https://ezspin3.cam, including all associated services, pages, and interfaces.
ezspin3 is committed to handling personal data responsibly, transparently, and in full compliance with applicable data protection requirements. This Policy applies to all registered members, prospective members who interact with our platform, and any other individuals whose personal data we process in connection with our operations.
By registering an account on the ezspin3 platform, or by continuing to access and use the platform after being presented with this Policy, you confirm that you have read, understood, and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must not register an account or use the platform.
This Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy, both of which are incorporated by reference into this Policy.
The following defined terms apply throughout this Privacy Policy:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or could reasonably be used to identify a natural person, directly or indirectly. Examples include name, date of birth, email address, phone number, IP address, and payment account details. |
| "Processing" | Any operation performed on personal data, including collection, recording, storage, use, disclosure, erasure, or destruction, whether by automated means or otherwise. |
| "Data Controller" | ezspin3, as the entity that determines the purposes and means by which personal data is processed. |
| "Data Subject" | The identifiable natural person to whom personal data relates — in the context of this Policy, this refers primarily to registered members and platform users. |
| "KYC" | Know Your Customer — the identity and age verification process that ezspin3 applies to all account registrations, as required by applicable regulatory obligations. |
| "Third Party" | Any natural or legal person other than you, ezspin3, or persons authorised to process data under the direct authority of ezspin3. |
| "Cookies" | Small text files placed on your device by the ezspin3 platform for the purposes of authentication, session management, preference storage, and analytics. |
ezspin3 collects personal data across the following categories, depending on the nature of your interaction with the platform:
ezspin3 collects personal data through the following channels and mechanisms:
The personal data we collect is processed for the following defined purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, managing, and maintaining your ezspin3 member account, including authentication and credential management. |
| KYC & Age Verification | Verifying that you meet the minimum age requirement of 21 years and confirming your identity in accordance with our KYC obligations. |
| Transaction Processing | Processing deposits, withdrawals, and bonus transactions in MYR via all supported Malaysian payment methods. |
| Regulatory Compliance | Meeting Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF), and other applicable legal and regulatory obligations including record-keeping requirements. |
| Fraud Prevention | Detecting, investigating, and preventing fraudulent activity, account abuse, bonus misuse, and unauthorised access. |
| Responsible Gambling | Monitoring gameplay patterns to identify potential gambling harm, administering self-exclusion and deposit limit tools, and fulfilling our responsible gambling obligations. |
| Customer Support | Responding to support enquiries, resolving complaints, and maintaining records of member communications. |
| Platform Improvement | Analysing usage data and aggregated behavioural patterns to improve platform performance, game selection, and user experience. |
| Direct Communications | Sending transactional emails, account notices, security alerts, and — where you have consented — promotional communications about bonuses and platform updates. |
ezspin3 processes personal data on one or more of the following legal bases, depending on the specific processing activity:
ezspin3 does not sell your personal data. We may share personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection agreements:
ezspin3 will not share your personal data with:
In the event of a merger, acquisition, asset sale, or restructuring of ezspin3's business, personal data held by us may be transferred to the acquiring or successor entity. Where such a transfer occurs, you will be notified by email and/or by a prominent notice on the platform, and any changes to the terms under which your data is held will be communicated in advance.
The ezspin3 platform uses cookies and similar tracking technologies for the following purposes:
| Cookie Type | Purpose | Required? |
|---|---|---|
| Strictly Necessary | Authentication, session management, account security, and core platform functionality. These cannot be disabled without breaking core features. | Yes |
| Functional | Storing your platform preferences (language, display settings, responsible gambling tool settings) to personalise your experience. | Optional |
| Analytics | Collecting aggregated, anonymised data about how users navigate the platform to help us identify and fix usability issues and improve performance. | Optional |
| Security | Fraud detection, bot prevention, and unusual activity monitoring to protect the platform and its members. | Yes |
You may manage your cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the platform. ezspin3 does not use cookies for cross-site advertising or behavioural tracking for third-party commercial purposes.
ezspin3 retains personal data for the following periods, after which data is securely deleted or anonymised unless legal or regulatory obligations require longer retention:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of membership plus 5 years following account closure | Regulatory / AML compliance |
| KYC Documents | Duration of membership plus 5 years following account closure | Legal obligation |
| Transaction Records | 7 years from transaction date | Financial records / AML |
| Gameplay Data | 3 years from last active session | Responsible gambling / dispute resolution |
| Support Communications | 3 years from last interaction | Dispute resolution / legitimate interest |
| Marketing Consent Records | Until consent withdrawn, plus 1 year | Consent compliance |
| Technical / Log Data | 90 days unless escalated for investigation | Security / legitimate interest |
Where a member's account is suspended or closed following a finding of fraudulent activity or a material breach of our Terms & Conditions, relevant data may be retained for longer periods as required for legal proceedings or regulatory reporting.
ezspin3 implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, disclosure, alteration, and destruction. Our security framework includes, but is not limited to:
Despite our security measures, no system is completely immune to risk. In the unlikely event of a data breach that poses a risk to your rights and freedoms, ezspin3 will notify affected members and relevant authorities as required by applicable law, within the timeframes prescribed.
As a data subject, you have the following rights in respect of your personal data held by ezspin3. To exercise any of these rights, please submit a written request to [email protected] with sufficient information to verify your identity. ezspin3 will respond to verified requests within a reasonable timeframe and in any case within thirty (30) days.
Please note that certain rights are subject to limitations where data processing is required for compliance with legal obligations, fraud prevention, or the defence of legal claims. ezspin3 will explain any applicable limitations in its response to your request.
The ezspin3 platform is strictly intended for adults aged 21 years and above. ezspin3 does not knowingly collect personal data from individuals under the age of 21. Our KYC verification process is designed specifically to confirm that all registered members meet this minimum age requirement before they are permitted to deposit, wager, or withdraw funds.
If ezspin3 becomes aware that personal data has been collected from a person under 21 years of age, the relevant account will be suspended immediately, all collected data will be deleted as soon as practicable (subject to any legal obligations to retain evidence of the violation), and any funds in the account will be handled in accordance with our Terms & Conditions.
If you believe that a person under 21 has created an account on the ezspin3 platform, please contact us immediately at [email protected] so that appropriate action can be taken without delay.
The ezspin3 platform integrates certain third-party services — including payment gateways (DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong Bank), KYC verification providers, game content providers, and analytics tools. Each of these third parties operates under its own data privacy practices and terms of service.
ezspin3 enters into data processing agreements with all third-party service providers who process personal data on our behalf, requiring them to maintain appropriate technical and organisational security measures and to process personal data only in accordance with our documented instructions and applicable law.
ezspin3 is not responsible for the privacy practices of third-party service providers operating independently of us, or for any third-party websites that may be referenced in our communications. We encourage you to review the privacy policies of any third-party services you interact with directly.
ezspin3 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform operations. Where material changes are made, we will notify active members by email to their registered address and/or by displaying a prominent notice on the platform for a reasonable period before the revised Policy takes effect.
The "Last Reviewed" date displayed at the top of this Policy will be updated whenever changes are made. We encourage you to review this Policy periodically to stay informed of how we are protecting your personal data. Continued use of the ezspin3 platform following notification of material changes constitutes your acceptance of the revised Policy.
For any questions, concerns, or formal requests relating to this Privacy Policy, or to exercise any of the data rights described in Section 11, please contact ezspin3 through the following channels:
When submitting a data rights request, please include your full name, registered email address, and a clear description of the request you are making. ezspin3 may ask for additional identity verification before processing a request, to ensure your data is not disclosed to an unauthorised party.
If you are not satisfied with how ezspin3 has handled your personal data or responded to a data rights request, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
Your privacy and security are at the foundation of everything we do at ezspin3. Join over 200,000 Malaysian players who trust our platform for casino games, EPL and Liga Super Malaysia sportsbook betting, and fast MYR withdrawals via DuitNow, Touch 'n Go eWallet, and all major Malaysian banks. For players aged 21 and above only.